Rug

J and I decided to buy a rug for our front room. We did the obligatory research on the net and narrowed it down to Habitat or Ikea. Habitat won because it was closer. It was still a fairly substantial drive so we called ahead and were told (by the Habitat answer machine) that they were open till six. We got there at four to find them locking up the shop. We asked if we could run in quickly and glance at the rug but no. We mentioned that the phone line had siad the store was open for another two hours. That's our usual opening time, they told us. The man at the door wouldn't let us across the threshold and no one had bothered to update the phoneline for the bank holiday.

Next door to Habitat was a carpet shop though. So we went in there and found a fine rug for a bit less. Way to go, Habitat.