9.4.14

A quick update: including the latest on Soveign Housing


I’ve been a bit quiet on the blog recently. This is not because I’ve had nothing to write about but because there has been so much going on I’ve not had time to catch up. If you follow my picture-a-day project on Flickr you’ll notice that hasn’t been updated much either. Rest assured (if you weren’t already) that my camera is filling up with pictures of the day which will soon be uploaded.

In brief, the good news is that we’ve been making headway with the house. Decorating it in the hope of selling and getting away from our neighbour problem. The bad news is that Sovereign housing seem to have stopped replying to our questions and anti-social behaviour reports. We had a nasty outbreak from the neighbours (after listening to their car alarm go off for nearly three weeks), wrote to Sovereign’s anti-social behaviour report and followed it up with emails to three of their staff. This is what we got…

 

“Dear Will Crutenden

Thank you for contacting Sovereign about anti-social behaviour, domestic abuse or hate motivated behaviour.

We work hard to look after the communities where we have homes, making sure they're safe and developing the sense of community that makes a great place to live. Dealing with anti-social behaviour (ASB), and the harm that it can cause, is a priority for us and we want to deliver a high quality service to our residents.

We regularly monitor all correspondence received into this email inbox during office hours, (Monday to Friday 9am-5pm). Unfortunately, we are unable to monitor this during out-of-office hours. If you feel especially vulnerable or at risk you should immediately contact your nearest Sovereign housing office or your local police team by dialling 101 in non-emergencies and 999 in an emergency.

We will be in touch with within 1 working day to discuss next steps which will include an assessment of the situation and agreeing actions with the situation.

To find out more about our work to protect communities from harm please visit www.sovereign.org.uk .

If you have any further questions please contact your local housing office or send us an email to
community.safety@sovereign.org.uk

 

The part where it says “We will be in touch within 1 working day…” is a lie. We’ve heard nothing.

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